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Bonus FAQs

  • Are there any restricted games when using bonus funds?
  • Why can’t I use my free spins?
  • How do I opt in for bonuses?
  • Can my bonus expire?
  • Can I ask for a different bonus?
  • I can't place a bet with my bonus
  • How does the bonus balance work?

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The official number and date of issue of the license is MGA/B2C/748/2019 issued on 03.12.2020. Claymore Malta is licensed by the Malta Gaming Authority (MGA). This public regulatory body is responsible for the governance of all forms of gaming based in Malta. Find out more about the MGA at www.mga.org.mt

Copyright © 2020–2025. This website is operated by Claymore Malta Ltd. according to Maltese Law whose registered office is at Level 3 (Suite No.3333) Tower Business Centre, Triq It-Torri, Swatar, Birkirkara BKR 4013 Malta. Company Registration Number C90401.

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